Posted: Tuesday, Dec 14, 2010

Email marketing is a valuable tool in your web arsenal. A big mistake that companies often make is to send off boring, blanket emails. The readers hit the delete button even before they finish that first line. There are a few tactics to make your readers feel more like they are not just some name in your database.
Make them feel like people, not numbers
Personalize your greetings so it’s not just something like “Dear Customer.” Make sure you reference the name that they provided in the signup form in your greeting. It instantly makes them feel more connected to the material. Another way to do this is to establish a connection is to provide clear information in the “From” section of the email. Where is this email coming from? Who sent it? An email address that is a mix of letters and numbers sets off huge spam flags.
Small tactics with big impact
You email is packed with great info. Maybe you describe a special offer or exciting news about new products. The webpage content rule that you should divide writing into short bits is even more important to email marketing. Keep the paragraphs short and to the point. Don’t open up with huge, useless introductory paragraphs. Get right to the meat of the email...